![]() Offer not available with Instant Internet service, Instant 360 WiFi service, or at bulk service properties. Price for Life: Offer available to new and existing customers located in qualifying markets and cannot be combined with other promotions or offers. Service and rate in select locations only. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. Prepayment: Service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. ![]() Customer will be contacted prior to install for approval to proceed with order if Construction Charges apply. Quantum Fiber will absorb the first $1,500 of the Construction Charges customer will be responsible for Construction Charges to the extent they exceed $1,500, usually no more than an additional $2,000. ![]() Construction: For certain, new Internet installations, construction charges may apply (“Construction Charges”). Installation: Offer includes technician installation at customer’s eligible location. Security features will not work if customer does not plug pods in or plugs devices directly into modem. The number of pods provided (up to 4 pods max.) will be determined by technician during technician installation. ![]() Wireless Service: 360 WiFi is included with the internet service at no monthly charge for an initial period, but is excluded from the Price for Life offer and the monthly lease charge may be increased with prior notice. Month-to-month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see q.com/legal ). Offer may terminate upon network technology changes or upgrades. Other than internet services covered by Price for Life offer, your monthly rates for any other services, leased equipment, taxes, or fees are not guaranteed and may increase during the time of your service. Customer must remain in good standing and Price for Life offer terminates if customer cancels or changes their internet plan or account in any manner, including change of address (even if plan is available), change to internet service or speed, and service suspension (including Pause Program or non-payment) or disconnection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection see q.com/legal for more information. Download/upload speed via a wired connection. Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.Ĭustomer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices.
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